Every day, 911 dispatchers across the nation report for duty, ready to answer the call — often from someone experiencing the worst moment of their life. These highly trained professionals serve as the ...

A family’s worst nightmare became reality today as Belle and Cyndi Greer were home alone when Cyndi’s blood pressure dropped causing her to faint. Luckily for her, Belle knew how to ...

Charleston County’s new 911 call handling services are helping turn the call no one wants to have to make into a more productive, stress-free experience for both the caller and the operator.

If it keeps bleeding, tell her to keep firm, steady pressure on it. Do not move him. Reassure him that help is on the way.

AMR officials raised concerns at a Harrisburg city council meeting, claiming calls meant for their ALS teams are being ...

Miami-Dade County Emergency Management sent an alert that the 18-mile stretch of U.S. 1 was open as of 7:45 a.m. Friday. But ...

The Charleston County Consolidated Emergency Communications Center has adopted a new and more advanced call-handling software that improves emergency responses from the public and first responders.

Many callers who report an emergency in Charleston County speak a different language, which can increase call volumes, making ...

The Georgia Senate gave unanimous, final passage to a bill Thursday that would overhaul the state’s antiquated 911 system. Under the proposal, call centers across the state would be encouraged to ...

A Knoxville man, Patrick Harris, has been arrested after allegedly threatening Judge Steven Sword in violent 911 calls. Harris faces charges for retaliation and misuse of emergency services.

CANTON − Emergency calls in Canton temporarily are being handled by the Stark County Sheriff’s dispatch center as the city ...

Charleston County 911 is strengthening their emergency response by upgrading their call handling capabilotiesCharleston ...