The 24/7 virtual assistant is a key part of CarMax's plan to offer more options to customers across channels while boosting ...

The strong development and widespread application of AI is poised to be a new driving force that will accelerate Vietnam's ...

Roughly two out of three Americans wish to improve their finances as part of their New Year’s resolutions. If you fall into ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

If Siri isn't giving you the information you need, here's how to ask Apple Intelligence to tap into OpenAI's chatbot using a ...

Financial services are no strangers to advances in technology, but generative AI presents an uncharted and complex landscape ...

Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a ...

Learn why even the cheapest cloud phone system has a virtual switchboard that beats most hardware alternatives on price and ...

The unprecedented rise of generative AI, the growth of AI agents, and the need to apply digital and human skills demonstrate ...

The traditional way of handling IT issues through help desk tickets generally delivers an unsatisfactory user experience – something Toyota is looking to rectify in its business this year.

Small businesses are the backbone of our economy, yet they often face challenges when competing with larger enterprises.

Siri, Apple’s voice-activated assistant, was launched in 2011 as a key feature on iPhones and later expanded to other Apple devices, including iPads, Macs, and HomePods. Siri was designed to help ...