A dedicated Telstra call centre phoneline for Indigenous people has been slammed by former footy great Sam Newman for allowing Aboriginal customers to skip the queue. The Darwin-based call centre ...

AFL season is right around the corner. ESPN has put everything you need to know into one place to ensure you're up to speed ...

Telstra has been introducing both systems to its contact centres and stores. Telstra product and technology executive Kim Krogh Andersen said last year that Accenture would help it “rapidly ...

Newman asks READ MORE: Sam Newman calls on Australians to BOO Welcome to Country A dedicated Telstra call centre phoneline for Indigenous people has been slammed by former footy great Sam Newman ...

Former AFL great and TV star Sam Newman is unapologetic about turning to leave an official event during the 'sham' of Welcome to Country but claims his actions were out of 'respect'.

Telstra is preparing to accelerate its rollout ... In ­November, Commonwealth Bank CEO Matt Comyn pointed to call centre wait times being cut by 40 per cent due to AI-powered technology.

Goodman Group, NEXTDC and DigiCo Infrastructure REIT were pummeled as investors questioned their earnings forecasts from data ...

Picture: Supplied. When she turned the sod for the building, Telstra CEO Vicki Brady said bringing their customer contact centres back into Australia was an important piece of their strategy to ...

“There are an awful lot of people on Palm Island with very good jobs whether its in the hospital, in the schools, in the primary health centre, in the Telstra call centre and working for council.

The Ingham substation has been switched back on, but Ergon Energy says the job is not done yet. Crews will still need to ...