Digital and virtual channels make B2B sales more efficient—but they can also make relationships brittle. When stakes are high and customer needs are ambiguous, showing up in person creates the trust, ...

Everyone has a set of beliefs that help them as they make decisions and interact with others. And while some can be helpful, ...

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Three questions to shape your strategy. Sign up for HBR Executive Agenda - for insights you need to steer your business now. Only available to HBR Executive subscribers. Christopher Marquis Julia A.

If your team struggles to give honest feedback, the problem may not be a lack of courage or skill; often, it’s uncertainty about whether feedback is truly welcome. Even experienced employees will ...

If you’re ending each day feeling drained, the problem may not be your workload, but how your brain is being used. Most leaders over-rely on the prefrontal cortex, the brain’s planning and ...

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we’ve ...

Agentic AI holds transformative potential, but only for those organizations that approach it with discipline and strategic ...

Metaphors can make or break your transformation message. They simplify complexity, create emotional connection, and cut through resistance. But not just any metaphor will do. Use these four questions ...

Leaders often mask their true emotions to meet workplace demands, but this “surface acting” can trigger a cycle of exhaustion and disengagement that can be hard to break. New research shows that when ...

Frontline employees’ close contact with customers and processes often put them in the best position to generate innovative ...

Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business ...