Jan 21, 2025 · Nearly 4,000 Capital One customers had reported issues to the website Downdetector between 9 a.m. Thursday and 9 a.m. Friday. That number fluctuated Friday but rose to around 4,000 again by afternoon. "We are working around the clock with our service provider to resolve this issue,” Capital One wrote in response to one X user Friday.

Jan 22, 2025 · Capital One had a major service outage last week that left many without access to their accounts. Now, it also faces a lawsuit from CFPB. ... 2025, was caused by a power outage at FIS Global, a ...

Jan 17, 2025 · USA TODAY contacted FIS Global, Capital One’s service provider involved in the outage, on Friday morning. FIS Global said it has “restored access to the applications impacted by the power ...

Jan 16, 2025 · The vendor, Fidelity Information Services (FIS), based in Jacksonville, Florida, released a statement saying a local power outage had affected a data center that was critical to various...

Jan 16, 2025 · Capital One's technical issues had thousands more customers on Friday reporting problems with direct deposits, with the bank offering assurances that it's working to resolve the issue now...

Jan 18, 2025 · Capital One customers are facing disruptions in accessing their funds and performing transactions due to a technical issue involving a third-party vendor, FIS

Jan 21, 2025 · Capital One and 26 other banks experienced outages starting Wednesday that caused some deposits, payments and transfers to be delayed. Financial services vendor Fidelity Information Services, better known as FIS, said Monday that a …

Jan 18, 2025 · In a statement, a spokesperson for Capital One said they resolved an issue with its third-party vendor FIS, and restored full account functionality for most of its customers.

Jan 17, 2025 · Problems with a third-party vendor that Capital One uses are affecting some bank customers’ ability to access money online and igniting anger on social media.

Jan 18, 2025 · The third-party vendor affected was FIS Global, a provider of financial tech services to a number of major banks, including Capital One. The company said in a statement a power outage was the root ...