After completing your purchase, you’ll receive an order confirmation email with your order number. Once your item has shipped, you’ll receive a shipping confirmation email with your tracking …

Welcome to the Costco Customer Service page. Explore our many helpful self-service options and learn more about popular topics.

It’ll change to "Shipped" once it’s turned over to the shipper and has tracking information available. Simply select View Order Details for more detailed information. Whenever you …

When an order is cancelled, the pre-authorization is immediately released by Costco.com and removed from your financial account based on the policies of the card.

A copy of the Costco.com shipping confirmation email from your purchase or printed receipt from your online "Order Status" page. A sales tax exemption claim form.

Order tracking is available on many Costco.com orders. If you’d like to track your order, follow these simple steps: Select Orders & Returns on the Costco.com homepage and sign in using …

Self-Service Options Return or Cancel your Costco.com order through our website. Lower price for an item on your order? Use our Price Match Form. Update your Costco.com account and …

How to Request a Price Adjustment Costco.com purchases: Select the Request a Price Adjustment button below and complete the form. Once approved, credits are typically issued …

To order prescription eyeglasses on Costco.com, you will need the following: A valid prescription which should include the doctor’s information, date of the exam, the doctor’s signature, and …

Why does Costco charge sales tax on orders? You can shop confidently at Costco because we operate responsibly. That means we follow state and local laws, including those that require us …