We’re thrilled to announce the acquisition of CommunityWFM, a market leading, cloud-based, AI-first contact center workforce management software solution. The acquisition strengthens RingCentral's RingCX contact center platform with advanced AI-driven workforce management capabilities, streamlining contact center operations and elevating agent experience. By integrating CommunityWFM with RingCX, customers will be able to seamlessly coordinate workforce management functions that keep everyone inv
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We’re thrilled to announce the acquisition of CommunityWFM, a market leading, cloud-based, AI-first contact center workforce management software solution. The acquisition
RingCentral. . We’re thrilled to announce the acquisition of CommunityWFM, a market leading, cloud-based, AI-first contact center workforce management software solution. The acquisition strengthens RingCentral's RingCX contact center platform with advanced AI-driven workforce management capabilities, streamlining contact center operations and ...
33 views3 weeks ago
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